고객으로부터 온 편지

Letters From Across The Sea

고객 여러분과의 높은 신뢰와 파트너십이야말로 팩컴의 어제와 오늘, 미래를 이어가는 가장 소중한 재산입니다.
팩컴은 고객의 생각은 물론 고객의 보이지 않는 상상력과 희망까지 담아내기 위해 고객과 완벽하게 공감할 수 있는
최선의 커뮤니케이션을 통해 최고의 고객서비스를 전해 드리겠습니다.

< Jerry Greer, Mountain Trail Press >

My copy of the book arrived today. it is beautiful. Really really nice printing, binding, everything. I flipped through but will spend more time with it in the next days .
Pacom did a fantastic job. Please send them my thanks for their fine work. i hope to work with them and you again in the future. You.ve been an asset to the project and a pleasure to work with.
- Nov 16, 2022

 

<Grand Ole Opry 90th Anniversary Book>

The advance copies of Grand Ole Opry FAMILY ALBUM: 97th Anniversary arrived today.
They look great; better than editions of the same book printed with a previous printer.
Our appreciation to the printing plant team.
- October 18, 2022

 

<Beyond The Big Shootout>

So far, your production team has done everything promised, and performed beautifully.
My compliments for your degree of commitment and professionalism, all up and down the line.


 

<Gardens, Art, and Commerce in Chinese Woodblock Prints>

The Chinese Woodblock book you printed for us won a significant award, actually 2. It won best overall book and best art book at PubWest (Publishers West.) They take submissions from all over the US and is an organization for publishers.
Thank you for your very good work!


 

< SHEARSON - 2015 Calendar>

I just want to thank you for the great job on the corporate calendar shipment.
Everything looks just terrific and the cartons were all well marked and the pallets perfectly organized.
So thanks for the attention to detail.
I really appreciate it!


 

< Randy - 2015 Calendar>

Dear Jody and Team Pacom,
The calendars arrived earlier this week and they look great!
Nice job on packing also.

Thank you.

 

< Uzyel - Fondo, figura y fondo otra vez>

We are very pleased with the book Fondo y figura.
The printing is as close as it gets to the colour proves.
The artist just loved it.

 

< Windgate Press - California Camera books>

The California Camera books arrived today. And the advance copies look terrific.
We are very pleased with the complete package. The paper, the printing, binding and overall presentation.
Please thank all your staff for their hard work.
We greatly appreciate all the care and attention Sung In Printing gives to Windgate titles.

Thank you!! To all!!

 

< Charley Allen - Art of Wealth>

We received the FedEx shipment today and the books look great! Don't you think?
All the extra effort on the part of Team Creation and the pressman, was worth it. The client has seen the books and is very happy too. The author will see it tomorrow, she is the most difficult to please, and I'll let you know how that turns out, but should be good too.
Thanks so much.


 

< Charles Allen Experts - San marino >

This project came out beautifully.
We delivered the sea shipment this last week.
The client is very happy. Thank you for the great job!


 

< Kendu Film - Enchanted Tree>

I've received the advance copies of the book today.
It's beautiful. Thank you so much for the wonderful work.
I look forward to the arrival of the pallet.


 

< Jacques Verhaak - Memphis Yacht Club>

Again an outstanding job, please pass on our sincere appreciation for the superior work your plant does for us.
Memphis Yacht Club arrived in our warehouse in Memphis on Wednesday April 4 and the Slidell shipment was delivered in Slidell on 4/5. Both books have been well received by our customers and will make final payments on these produce no later than 30 day from delivery.

 

< Jacques - the Carmel books >

We may get two more different titles from the City of Camel because of it.
Pacom does an outstanding job with high quality standards and we appreciate that very much.
You will hear more about our next book to you in the first week of January. The Slidell book is being proofed by our client this week.
Merry Christmas to you, all at Pacom.

< Ardith R. Bradshaw, Executive Publisher, Books a la Carte Cookbook divishion of Publishing Resources Group, Inc. >

MY VERY HAPPY customer left me a message saying that her 300 books have arrived and she is thrilled with them!
She wanted a "twin" to her first book and we managed to achieve that for her. I cannot thank you enough for all you,
and your people, did to pull us out of the fire on this book. The turnaround time, and apparently the quality,
have resulted in my being able to keep a satisfied publisher on my list. Kudos to all involved and I look forward to
working with you on lots of future projects.


< Steve Walker >

Please thank everyone involved in the project for me.
You guys are the best!

< Debble Hampton-John F.Blair Publisher >

We got our advance copies today. THEY LOOK FANTASTIC.
You all do such great work. And the process is always smooth as silk.
Please pass my thanks on to those who were involved.

< Helene Chan-ok Charbonnier-Editions Chan-ok >

First of all, my sincere congratulations for the presentation and the effort made to pack so nicely, with a lot of care.
It was like receiving a gift when opening. Then, how can I say, each title is perfect!
there is nothing to say but only the result is exactly what I expected.
You have done a very good job, managed perfectly and of course very well in time.
Your collaboration is a huge part of my success here in France, and is part of my aim to promote korean culture in France to French readership, moreover recognized when books are high quality printed.

< Anton Riecher(Editor)-Industrial Fire World >

We received 200 copies of the most beautiful book ever executed by the master printers of South Korea.
They look great.
I am so grateful for your guidance and patience in dealing with us first-times.
Thanks again.

< Adam Gamble-Good Night Our World >

I wanted to thank you and everyone at your company for doing such a great job with the 1858 map book.
It arrived today and looks great. The print and production work really is top notch.
And I am especially grateful for all your work in coordinating the project,
including the fact that we got it done in time for our charitable event next wednesday.

< Lynn M. Whitbeck, VP Programs and Implementation Structure IT Worldwide >

Okay, this is the kind of email I would like to receive every hour! We did good.
Thanks for all your help on this and keeping Van with the program.
Really great product. Can't wait for you to see it.

< Kelly Shaffer, Director of Purchasing and Production KLUTZ >

I received your 3 sample copies and they look wonderful.
No we just need to get them delivered! Shipping info please?
Sorry, but they are anxious to get them.

< Westminster stewardship brochure >

From: Craig Johnson

Hi
Please pass on my thanks to the pressman and Ed as well as you for the terrific job on this piece.?
It looks great and we did receive it today and the church is thrilled.

< The Aha Punana Leo books >

From: Amy Yamamoto

I just received a notice from our client that the Aha Punana Leo books are “absolutely beautiful !!!"
Thank you very much.

Please let me know what sailing the books will be going out. Is it the Ikaruga, V-212, ETD Busan, November 15, arriving in Honolulu on November 24?
Please send us your invoice and shipping documents, ASAP.?
I also received the scans and original art for Standards of the Hawaiian People. Thank you!

Amy Yamamoto

< engraving books >

From: Lawrence Dagadu

Hi
Please extend my utmost and sincerest congratulations to everyone within PACOM that was part of the process of making this book from Shin-ji in the Creation Team all the way to the workers in the Binding Dept.
I am aware that we have had some major, costly accidents and failures in some of our projects and processes in recent days and weeks. But let us not despair.
Let us celebrate this one!!!
And please convey to everyone in PACOM that we, as a company, have the capability and capacity to do great work when we work together as a team, and when everyone takes pride in their work by paying very close attention to all the very little details,
then we are successful.
I am proud to be working with all of you.

Take care, Lawrence

< the 4 books .... >

From: Steve Fjestad

Hi Jihyun:
The 4 books arrived this morning and they look FANTASTIC!!
Congratulate everyone involved at the plant on a job well done ? we are extremely satisfied.?
Thank you for the email regarding shipping costs for advance copies to Norway, Italy, and the U.S.?
Please ship 6 standard edition copies to each address as requested previously.
Any questions, please let me know.
Thanks again for a great printing performance.
I now believe this book has set a new standard for any type of engraving publication.?

Sincerely,

< Primary Art Book 7 Series >

From : RIC

Hi.
Let me take this opportunity to commend you on the projects you have completed thus far.
Your attention to details and prompt communication with our customers is a great asset that you bring to this job.

Keep up the good work and continue to work effectively and closely with your Creation team members and all your other “internal PACOM customers” who are a part of your overall production process.

Best regards

< Tide Mark 5 Series >

From: Tide-mark

I did not receive your earlier email. Your package arrived on Friday, in time to be delivered to the show. We have checked the samples; they are good.
Thank you so much for making good product and delivering samples quickly.
Carol Powers
Editor
Tide-mark Press

< Water is Key >

From: Navigator Cross-media

Hello,
Below is the message you sent Peter. A couple of questions.
1. Did the ship leave as scheduled?
2. If the ship docks in Los Angeles first, will the 100 copies of the book designated to 90095-1549 be unloaded in Los Angeles?

Thanks for y our help. The book looks great.
Some of our customers are very anxious about receiving books in time for their events!
Gil

< The Art Series >

From: Robert Parker

Hi Lawrence,
We have received to samples of the Art series and the client is very happy with the result.
please thank everyone for a great job.
Regards
Robert Parker